Returns & Exchanges

At Lennys Bike Shop, we want to ensure you are geared up for success, which is why we offer a 30-day return policy on all unworn apparel and unused equipment. If your new gear doesn't meet your performance needs, we are here to help with a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our technicians inspect the returned items, we will process your refund to the original payment method or ship out your exchange within 3-5 business days.